Terms and Conditions

Crafted for Excellence – Travel with Confidence & Elegance

Welcome to Saphira Luxury Travel, where we redefine luxury travel with bespoke experiences, world-class service, and unparalleled exclusivity. Our Terms & Conditions ensure a seamless, secure, and sophisticated journey, offering you the highest level of professionalism, privacy, and exceptional service standards.

By booking a journey with Saphira Luxury Travel, you agree to the terms outlined below. Please review this document carefully before confirming your reservation.

For personalized assistance, contact our luxury travel specialists.
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1. Booking & Reservations

1.1 Confirming Your Reservation

To secure your luxury experience, a deposit or full payment is required, depending on the type of booking:

• Tailor-Made Luxury Itineraries – A 50% deposit is required at the time of booking, with full payment due 60 days before departure.
• Luxury Hotels & Private Villas – A deposit of 30%-50% is required to confirm reservations, based on the property’s policies.
• Private Jets, Helicopter Transfers & Yachts – Full payment is required at the time of booking due to high-demand availability.

1.2 Payment Methods

We accept secure online transactions via bank transfer, credit card (Visa, Mastercard, American Express), and cryptocurrency upon request.

1.3 Booking Confirmation

Once your reservation is confirmed, you will receive a detailed luxury travel dossier, including itinerary details, accommodation confirmations, and exclusive travel concierge contact information.

For tailor-made bookings, consult our luxury travel experts.
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2. Pricing & Payment Policies

2.1 Pricing Structure

All prices quoted are in USD or EUR and are based on luxury inclusions, including:

• Exclusive Accommodations – Five-star hotels, private villas, and boutique luxury resorts.
• VIP Transfers & Private Transport – Chauffeur-driven cars, helicopter charters, private yachts.
• Personalized Experiences – Private guided tours, exclusive safaris, bespoke wellness retreats.
• Luxury Dining & Exclusive Access – Michelin-inspired fine dining, curated wine pairings, private event access.

2.2 Additional Charges & Taxes

• Government Taxes & Resort Fees – Certain destinations may impose additional fees that will be included in your final invoice.
• Optional Luxury Upgrades – Additional experiences, private chef services, or premium accommodation upgrades may be requested at an extra cost.

For bespoke pricing inquiries, contact our concierge team.
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3. Cancellation & Refund Policy

3.1 Standard Cancellation Policy

We understand that luxury travel plans may change. Our cancellation policy ensures maximum flexibility while maintaining the highest service standards.

• Luxury Tailor-Made Journeys
  • Cancellations made 90+ days before departure – 100% refund (excluding non-refundable hotel deposits).
  • Cancellations made 60-89 days before departure – 50% refund.
  • Cancellations made 30-59 days before departure – 25% refund.
  • Cancellations within 30 days of departure – No refund due to high-end supplier commitments.
• Private Jet, Yacht & Helicopter Bookings
  • Cancellations within 60 days of departure – Non-refundable due to supplier policies.

3.2 Rescheduling & Date Changes

• Flexibility with Luxury Accommodations & Experiences – We provide date change options where available, subject to supplier terms.

For personalized rescheduling, speak with your dedicated Saphira concierge.
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4. Travel Insurance & Liability

4.1 Travel Insurance Requirements

To protect your luxury travel investment, comprehensive travel insurance is required for all bookings. This should include:

• Luxury Trip Cancellation Coverage – Protection against unexpected changes.
• Medical & Emergency Evacuation Insurance – For wellness & safari retreats.
• Personal Property Protection – Coverage for designer luggage, jewelry, and high-value personal belongings.

4.2 Limitation of Liability

• Saphira Luxury Travel acts as an intermediary between our valued clients and high-end travel suppliers. While we work exclusively with the world’s most prestigious hotels, airlines, and service providers, we cannot be held liable for:
  • Weather-related disruptions
  • Flight delays & cancellations beyond our control
  • Changes in government regulations affecting your itinerary

Our concierge team will assist in resolving any unexpected travel interruptions.
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5. Privacy & Discretion Policy

5.1 Client Confidentiality & Discretion

At Saphira Luxury Travel, we respect and uphold the highest level of discretion and privacy for our esteemed clients.

• Secure & Confidential Booking – All personal information is protected and never shared with third parties.
• Luxury VIP Guest Privacy – We specialize in celebrity, executive, and high-net-worth individual travel, ensuring full discretion at every stage of the journey.

For ultra-private bookings, request our exclusive high-security travel services.
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6. Luxury Concierge & Special Requests

6.1 Personalized Concierge Services

Every guest of Saphira Luxury Travel receives round-the-clock personalized service, including:

• Bespoke Itinerary Planning – Tailored to your preferences, from exclusive villa stays to private island retreats.
• Priority Event & Restaurant Reservations – Securing VIP access to Michelin-starred restaurants, exclusive cultural events, and yacht parties.
• Personal Shopping & High-End Experiences – Luxury boutique shopping experiences with personal stylists and private showroom access.

For VIP concierge inquiries, contact your dedicated travel manager.
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7. Force Majeure Policy

7.1 Unforeseen Circumstances

In the event of natural disasters, political unrest, pandemics, or other uncontrollable events, Saphira Luxury Travel will offer:

• Alternative luxury travel options where possible.
• Flexible rescheduling options depending on supplier availability.
• Comprehensive assistance to ensure a smooth transition for all travelers.

For detailed force majeure policies, speak with our team.
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Contact Saphira Luxury Travel | Your Exclusive Travel Concierge

At Saphira Luxury Travel, we redefine luxury travel with unparalleled experiences, discretion, and bespoke service. Our dedicated travel experts are available to assist with reservations, special requests, and personalized itinerary planning.

Worldwide Concierge Assistance | 📧 info@saphiraluxuryholidays.com | 📞 +94 (77) 7801362

Saphira Luxury Travel | Where Elegance Meets Exclusivity